- Remaining a safe and strong bank that offers products and services that will benefit our customers; and
- Providing exceptional service, quick responses and personal attention to requests.
We are committed to delivering a high level of service that is built around the concept of being focused on the needs and interests of you, our customer.
Our service philosophy is to build relationships, providing the expertise that empowers you to meet your life goals. We pride ourselves on delivering our core service standards:
With Lake National Bank you have a banking experience unlike any other because:
- We are locally owned and operated; we lend locally and do business in the community.
- You are face to face with decision makers. Decisions are made here, not in Cleveland, Columbus or Timbuktu.
- Because decisions are made locally, you get fast responses to your questions and solutions to your problems.
- We consider your individual situation and have the flexibility to design a solution that is right for you.
- We are involved in, and supportive of, the community.
- Our staff is experienced, knowledgeable and, most importantly, consistent.
- We approach every product and every encounter from the customer’s perspective, focusing on what is in your best interest.
You have access to a full array of retail products, which includes a variety of individual savings and checking account products as well as residential and consumer loans. In addition, Lake National Bank offers our business customers exceptional checking account products and a variety of commercial loans.